Senior Customer Engineer

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

As a Senior Customer Engineer at Rippling, you will play a critical role in bridging the gap between cutting-edge technology solutions and customer needs. You'll work directly with customers to understand their challenges, design and implement custom solutions, and ensure successful deployment and integration of their existing systems with Rippling.

The role involves conducting discovery with key decision-makers, building custom data connectors and applications, providing technical expertise throughout project lifecycles, and collaborating across teams. You'll use technologies like Python, Javascript, Ruby, Java, Go, and C/C++, along with SQL for data modeling.

Key responsibilities include:

• Leading end-to-end execution of critical customer projects
• Building custom integrations and applications
• Providing technical support and troubleshooting
• Identifying new use cases for Rippling applications
• Cross-functional collaboration with product and engineering teams

The ideal candidate has:

• Bachelor's or Master's in Computer Science or related field
• 4+ years software development experience
• Strong problem-solving and communication skills
• Customer-centric mindset
• Project management expertise
• Willingness to travel up to 25%

Based in San Francisco, Rippling has raised $1.2B from top investors including Kleiner Perkins, Founders Fund, Sequoia, and others. Join a fast-growing company that's revolutionizing how businesses manage their workforce systems.