Senior Fullstack Engineer

At Unthread, we're solving an evolving, yet pervasive, challenge: support is broken. The way customer support teams and internal teams like IT, HR, and Operations manage workflows has failed to keep up with modern business needs—especially for teams living in Slack.

We're here to change that. By deeply integrating with Slack and leveraging AI-powered automations, Unthread helps teams bring order to the chaos of support conversations—whether it's managing external tickets or internal IT or HR requests. We don't just automate repetitive tasks; we structure workflows, enabling teams to focus on solving real problems efficiently.

As a Senior Fullstack Engineer at Unthread, you will be at the forefront of shaping both the product and the company, adapting to the needs of our fast-growing customer base and driving innovation. You'll take ownership of high-impact features, lead architectural decisions, and work closely with the CTO to drive product development.

We operate in a hybrid environment with Fridays remote, offering competitive salary, meaningful equity, generous PTO, and comprehensive health benefits. You'll join at an exciting time - we've achieved product-market fit and are serving notable clients like Langchain, Apollo GraphQL, HubSpot, and Lemonade.

Our tech stack includes Node.js, TypeScript, Angular, GCP, Postgres, and OpenAI. We're looking for someone with 6+ years of experience shipping software at scale, strong full-stack capabilities, and enthusiasm for applying AI solutions to real-world problems. You'll thrive here if you enjoy collaborative problem-solving and are excited about redefining how support functions across organizations.