Lead Assistive Technology Systems Operations Engineer

A leading global financial services company providing banking, investment and mortgage products and services.
DevOps
Staff Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Finance

Description For Lead Assistive Technology Systems Operations Engineer

Wells Fargo is seeking a Lead Assistive Technology Systems Operations Engineer to join their technology team in Columbus, OH. This role is crucial in supporting Wells Fargo's mission to make technology accessible for all users. The position combines technical leadership in systems operations with specialized knowledge in assistive technologies.

The ideal candidate will lead system operations while focusing on accessibility solutions, managing complex infrastructure, and ensuring optimal performance of assistive technology systems. You'll work directly with various assistive technologies like JAWS, NVDA, and ZoomText, while leading initiatives to improve system efficiencies and accessibility across the enterprise.

This role offers a unique opportunity to make a meaningful impact on accessibility in a major financial institution. You'll collaborate with multiple business units, lead technical teams, and work with vendors to ensure the highest levels of system availability and accessibility compliance. The position requires strong technical expertise combined with a passion for accessibility and inclusive technology.

Working at Wells Fargo means joining a stable, industry-leading financial institution with a strong commitment to diversity and inclusion. The company offers comprehensive benefits and opportunities for professional growth. This role is perfect for someone who combines technical leadership skills with a genuine interest in making technology accessible to all users.

The position requires working onsite in Columbus, OH, and offers the chance to work with cutting-edge accessibility technologies while making a real difference in how people with different abilities interact with technology in the workplace.

Last updated 6 hours ago

Responsibilities For Lead Assistive Technology Systems Operations Engineer

  • Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
  • Lead in increasing system efficiencies and lowering the human intervention time on related tasks
  • Review and analyze moderately complex operational support systems, application software, and system management tools
  • Work with vendors and other technical personnel for problem resolution
  • Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
  • Collaborate with vendors and other technical personnel to resolve technical issues

Requirements For Lead Assistive Technology Systems Operations Engineer

Linux
  • 5+ years of Systems Engineering, Technology Architecture experience
  • 4+ years of working with assistive technologies (JAWS, NVDA, ZoomText, Dragon Naturally Speaking)
  • 2+ years of experience in a technology support role
  • Must be able to work onsite in Columbus, OH

Benefits For Lead Assistive Technology Systems Operations Engineer

Medical Insurance
Dental Insurance
Vision Insurance
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance

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