Lead Site Reliability Engineer (Product SRE)

A company that helps businesses by automating routine tasks, providing actionable insights and connecting businesses with data, advisors and apps.
Melbourne VIC, AustraliaSydney NSW, AustraliaBrisbane QLD, Australia
Site Reliability
Staff Software Engineer
Hybrid
1,000 - 5,000 Employees
8+ years of experience
Enterprise SaaS

Description For Lead Site Reliability Engineer (Product SRE)

Xero is seeking a Lead Site Reliability Engineer to join their Product SRE teams, focusing on driving enduring reliability, world-class observability, and high-performing services. This role requires a highly technical Lead Engineer with extensive SRE experience and leadership capabilities. The position involves being embedded into product teams, where you'll be responsible for ensuring teams are empowered to own and drive reliability across the product landscape. You'll contribute to Xero's Product SRE strategy and help transform the company's SRE culture. The role demands expertise in reliability concepts, including capacity management, autoscaling, safe deployment, and fault tolerance. You'll work with modern cloud technologies and be responsible for building an error budget culture while maintaining high-quality customer experiences. The position offers comprehensive benefits, flexible working arrangements, and the opportunity to work with cutting-edge technologies in a rapidly growing SaaS company. This is an excellent opportunity for a seasoned SRE leader who wants to make a significant impact on product reliability and team performance.

Last updated 3 minutes ago

Responsibilities For Lead Site Reliability Engineer (Product SRE)

  • Provide technical leadership for day-to-day deliverables of a dedicated product SRE team
  • Build long-term relationships with product engineering teams
  • Champion observability best practices
  • Build and deliver an Error Budget culture associated with SLA/SLO breaches
  • Build a culture of continuous improvement for product reliability
  • Provide ongoing training across the business for reliability requirements

Requirements For Lead Site Reliability Engineer (Product SRE)

Python
JavaScript
Java
  • Proven track record in technical leadership roles
  • Strong engineering and hands-on SRE background
  • Deep experience in providing technical leadership in world-class embedded SRE teams
  • Experience with error budget culture and SLA/SLO management
  • Broad technical understanding of modern cloud technologies (AWS, Azure, GCP)
  • Proficiency in object-oriented programming languages
  • Experience with observability tooling for distributed systems

Benefits For Lead Site Reliability Engineer (Product SRE)

Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Assistance
Parental Leave
Equity
  • Generous paid leave
  • Health insurance
  • Life insurance
  • Income protection
  • Wellbeing and sports programmes
  • 26 weeks paid parental leave for primary caregivers
  • Employee Share Plan
  • Flexible working
  • Career development
  • Employee Assistance Program

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