Product Solutions Engineer, Commerce, Tech CoE

Google is seeking a Product Solutions Engineer to join their Commerce Tech CoE team, focusing on supporting Google Ads customers and internal teams. This role combines technical expertise with customer service, requiring deep understanding of online advertising systems and technical problem-solving abilities.

The position involves working directly with Google Ads customers, providing technical consultation and troubleshooting support. You'll be responsible for identifying root causes of issues, developing diagnostic tools, and communicating solutions to various stakeholders from engineers to executives. The role requires both technical depth and customer-facing skills, as you'll need to translate complex technical concepts for non-technical audiences.

Key aspects of the role include:

• Technical troubleshooting and problem-solving for Google Ads platforms
• Development of automation tools and debugging solutions
• Partnership with Sales and cross-functional teams
• Product improvement through customer feedback and data analysis
• Managing technical escalations and providing strategic solutions

The position offers competitive compensation ($123,000-$176,000 base salary) plus bonus, equity, and comprehensive benefits. This is an excellent opportunity for someone with both technical skills and customer service orientation who wants to impact Google's advertising ecosystem while working with cutting-edge technology.

The ideal candidate will have experience in technical product support or cloud systems, strong programming skills (Java, Python, etc.), and excellent communication abilities. Knowledge of online advertising systems, particularly Google Ads, is highly valuable. The role provides opportunities for growth and impact in Google's advertising technology space while working with diverse teams and challenging technical problems.