Technical Solutions Engineer, Cloud Databases (English, Chinese, Mandarin)

Google Cloud is seeking a Technical Solutions Engineer to join their Cloud Databases team, focusing on providing critical 24x7 technical support to help customers transition to Google Cloud. This role combines hands-on technical troubleshooting with customer advocacy, requiring expertise in database administration, cloud technologies, and distributed systems. The position demands strong coding abilities in languages like Java, Python, or C++, along with deep knowledge of SQL and cloud database solutions.

The ideal candidate will serve as a bridge between customers and Google's engineering teams, working to resolve complex technical issues and improve product reliability. They'll need to be fluent in English, Chinese, and Mandarin to support regional customers effectively. The role involves working with Google Cloud's Native Databases (Cloud Spanner, Cloud Bigtable) and managed SQL technologies.

This is an excellent opportunity for someone passionate about cloud technologies and database systems who wants to work at the intersection of technical problem-solving and customer success. The position offers exposure to cutting-edge cloud technologies while working with enterprise customers globally. The role requires flexibility with work hours, including potential weekend shifts, to provide comprehensive support coverage.

Working at Google Cloud means being part of a team that helps organizations digitally transform their businesses using Google's advanced technology stack. The position offers the chance to work with a diverse range of customers across 200+ countries, solving critical business challenges and contributing to the growth of Google Cloud's database solutions.